WARRANTY TERMS

Restomaster OÜ provides a warranty for the equipment sold, covering defects in construction, manufacturing, and materials.

Warranty Period

• For new equipment: 1 year from the date of handover.
• For used equipment: 3 months from the date of handover.
• Applies only to the first buyer/user.
• Proof of warranty validity is required for warranty service.

The Warranty Covers

• Repair of manufacturing and material defects by an authorized service company.
• Replaced parts become the property of the seller and must be returned.

Carrying Out Warranty Work

• Stationary equipment will be repaired on-site (Mon–Fri 8:00–16:30).
• Movable equipment must be delivered by the customer to the service center.
• Transport of large equipment must be agreed upon in advance.
• Access to the equipment must be ensured.

Warranty Limitations

• Does not apply in cases of improper use or installation.
• Does not cover property damage, personal injury, or loss of profit.
• Does not include maintenance or costs resulting from misuse.
• Does not cover damage from unauthorized service or external factors (e.g., power surges, moisture, incorrect installation).

Excluded Works and Accessories

• Cosmetic defects (scratches, etc.).
• Wear parts: seals, filters, plastic components, indicator lights.
• Adjustments, calibrations, cleaning, and user training on-site.

Equipment Connected to Water Systems

• General hardness: 0.5–5 mg-eq/l
• Pressure: 1.5–2.5 bar
• pH: above 7
• Chlorides: below 10 ppm
• A water softener must be installed if necessary.

In Case of a Fault

Please notify us immediately during the warranty period:

• Provide the equipment's make and model.
• Describe the fault and the circumstances in which it occurs.

Restomaster OÜ will determine whether the fault is covered under warranty and will provide instructions for repair.